Children’s Emergency Service: 61 00 61
Youth Emergency Service: 61 00 62
Women’s Crisis Hotline: 030/615 42 43 & 030/615 75 96
Telephone Counseling: 0800/ 111 0 111
Help Hotline “Pregnant in Distress – Anonymous & Safe”: 0800/40 40 020
Help Hotline “Violence Against Women”: 08000/116 016
BIG Hotline – Help with Domestic Violence Against Women* and Their Children: 030/611 03 00
Parent Hotline: 0800/111 0550
List of Parenting and Family Counseling Centers in Berlin: https://www.efb-berlin.de/beratungsstellen/
Victim Assistance: 030/395 28 67
LARA – Specialist Center Against Sexualized Violence Toward Women*: 030/216 88 88
Youth Network Lambda: 030/282 7990
Lesbian Counseling: 030/215 20 00
Tauwetter e.V. (Trauma): 030/693 80 07
Women’s* Shelter and Hotline for Victims of Violence Seeking Help
Drug Emergency Service: 19 237
Alcoholics Anonymous: 030/1 92 95
Further Resources:
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- www.krankenkassenkursberlin.de
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On-call Medical Service: 116 117
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Berlin Crisis Service (available 24/7): 030/3906300
Seelefon Relatives and individuals affected by mental illness receive support from the SeeleFon at Tel. 0228-71002424. Counseling hours are published on the website. The counselors are involved in peer support and can speak from personal experience and share it. Email counseling at seelefon@psychiatrie.de
Depression Info Hotline Depression is one of the most common mental illnesses. If you have questions about the symptoms or treatment of depression, you can call the Depression Info Hotline at Tel. 0800-3344533 on Mondays, Tuesdays, and Thursdays from 1:00 PM to 5:00 PM, and on Wednesdays and Fridays from 8:30 AM to 12:30 PM.
Depression Discussion Forum German Depression Aid Foundation | Exchange, support, and information on depression | Professionally moderated | www.diskussionsforum-depression.de
Parent Hotline The parent hotline from “Nummer gegen Kummer” can be reached at Tel. 0800-1110550, Monday to Friday from 9:00 to 11:00 AM, and Tuesday and Thursday from 5:00 to 7:00 PM. www.nummergegenkummer.de/elterntelefon
Juuuport: Support against cyberbullying – by young people for young people | www.juuuport.de
Nummer gegen Kummer: Free counseling for young people. You can get advice and support at Tel. 116111 from Monday to Saturday between 2:00 and 8:00 PM. www.nummergegenkummer.de
You can also write instead of calling. There is an online counseling option via email or chat.
U25 Germany: Email counseling for young people in crises and with suicidal thoughts. www.u25-deutschland.de
Addiction & Drug Hotline: Counseling service for anyone with questions or problems related to drugs or addiction. The service is aimed at both users and their relatives | Anonymous counseling possible | Available 24/7 | Tel. 01805-313031 (€0.14/min landline, max. €0.42/min mobile) | www.sucht-und-drogen-hotline.de
Support Line for Relatives of People with Addiction Issues: Provided by the German Red Cross | Tel. 06062-60767, Friday to Sunday and on public holidays from 8:00 AM to 10:00 PM | www.drk.de
Help Hotline Sexual Abuse: Tel. 0800-2255530 (Mon, Wed, Fri 9:00–14:00 / Tue, Thu 15:00–20:00). www.beauftragter-missbrauch.de Email counseling: beratung@hilfetelefon-missbrauch.de
Help Hotline Violence Against Women: Tel. 0800-0116016. The phone counseling is available 24/7. Additionally, chat and online counseling is available for people of all nationalities and languages. www.hilfetelefon.de
Help Hotline Pregnant in Distress: Tel. 0800-4040020 | Available 24/7 | Confidential and anonymous counseling (no name required) | Counseling on all questions related to pregnancy | Also available via chat and email | www.schwanger-und-viele-fragen.de
Silbernetz: Tel. 0800-4708090 | Daily from 8:00 AM to 10:00 PM | Silbernetz offers conversations and phone contact for older people (60+) | www.silbernetz.org
Help After Suicide: For grieving relatives | www.hilfe-nach-suizid.de
Our publicly funded practice in Berlin: www.therapie-hermsdorf.de
